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Glossary · Across all seven principles

Pre-Suasion

Want to know how Pre-Suasion works? Whether you want to use it in your own requests, or spot it when someone uses it on you, you're in the right place.

You'll find the definition, the published study behind it, and ideas for how to use it ethically.

Also called pre-suasive moments, privileged moments.

The definition

What is Pre-Suasion?

It is not one of the seven principles of influence. It comes from the same research, and it works across all seven.

What a communicator does just before delivering a message shapes how it will be received.

People take the Influence Assessment to learn which principles they lean on, and where they lose people.

Here is how it works:

Pre-suasion is the practice of arranging for people to be receptive to a message before they encounter it. Dr. Cialdini's book of the same name argues that the most effective persuaders spend much of their effort on this moment beforehand, directing attention to the ideas that will make the message itself land. He calls such windows privileged moments for change.

The study behind it

Channelling attention

Cialdini, Pre-Suasion: A Revolutionary Way to Influence and Persuade, 2016

Pre-Suasion draws on studies from advertising, health communication and negotiation showing that what is brought to mind first, a concept, an image or a question, changes the response to what follows. Whatever holds our attention at the moment of decision tends to seem more important than it otherwise would.

Where you'll see it

How to recognize Pre-Suasion.

Spotting it, in your own requests and in other people's, starts with knowing where it tends to show up.

You'll see it in: Opening a meeting with the shared goal before the proposal, asking a question that brings the relevant value to mind before the ask, choosing the image on a page before writing the headline.

How to use it

How to use Pre-Suasion ethically.

Here is how to use it ethically:

Use it to direct attention toward something that is genuinely in the other person's interest. Focusing attention on a truth is persuasion; focusing it to hide one is manipulation.