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Glossary · Reciprocity

Door-in-the-Face Technique

Also called door in the face, rejection-then-retreat, reciprocal concessions


A large request that is refused, followed by a smaller one, makes the smaller one more likely to be accepted.

The door-in-the-face technique opens with a large request that is likely to be refused, then retreats to the smaller request that was intended all along. The retreat reads as a concession, and the rule of reciprocity obliges the other person to concede in return, usually by agreeing to the smaller request.

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Where You Will See It

Negotiations that open with an ambitious proposal, fundraising that asks for a larger gift before a smaller one, pricing that presents a premium tier first.

Using It Ethically

The first request must be genuine. Inventing an outrageous opening purely so the real ask looks reasonable turns a concession into a trick, and it tends to be spotted.

Dr. Robert Cialdini

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