Agency Training
Customized influence workshops for government agencies and public sector organizations, with applications tailored to public communication.
Plan agency trainingPeople understand the policy perfectly well and still do not comply.
That gap is not a communication failure, and more information rarely closes it. The 7 Principles describe what does, drawn from decades of peer-reviewed research, in methods public servants can use openly because they rest on telling people what is true.

Ethical, transparent and research-based: methods you could explain to the very public you are applying them to.
01
People who understand a rule perfectly still do not follow it. Social Proof and Commitment address that gap by working with people's own choices rather than against them.
02
A policy is judged on how it is first described, not on its text. Authority and Liking determine whether that first description builds trust or resistance.
03
The seven principles come from decades of peer-reviewed research — the same evidentiary bar public programmes are expected to meet.
The POP Workshop is two days of hands-on work at round tables. Participants work through each principle together and practise it on situations from their own work.



Train a whole team for a rollout, or credential the officers who carry the message to the public.
Customized influence workshops for government agencies and public sector organizations, with applications tailored to public communication.
Plan agency trainingCredential individual officers and communications staff in the seven principles, with coaching and a recognized certification on completion.
See the certificationTell us the behavior you are trying to change and the constraints you are under. We will tell you honestly whether this helps.