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For Sales Professionals

Close more deals with science on your side.

The prospect agrees with every word you said and still will not sign.

That gap is not an information problem. It is a decision problem — and the seven principles describe, with evidence, what actually moves a decision. You will learn which principle a stalled deal is asking for, and how to apply it without becoming someone your buyer distrusts.

Dr. Robert Cialdini, founder of the Cialdini Institute

The Science of Selling

Where deals actually stall

Deals rarely die in the pitch. They stall at four predictable points, and each one calls for a different principle.

01

Credibility in the first five minutes

A buyer decides whether to take you seriously long before you reach the pitch. Authority and Liking describe what they are reading in those minutes, and what you can honestly put there.

02

Objections, before they harden

An objection raised late is a position someone has already defended out loud. Reciprocity and Commitment let you surface the concern while it is still a question, when it costs nothing to change.

03

Decisions that do not get deferred

Most lost deals are not lost to a competitor. They are lost to no decision. Scarcity and Social Proof give a buyer an honest reason to choose now rather than later.

04

The second sale, and the referral

Unity explains why some accounts renew without a conversation and others churn despite a good result. It is the difference between a vendor and someone they consider one of them.

In the Room

Learned with peers, not from a lecture.

The POP Workshop is two days of hands-on work at round tables. Participants work through each principle together and practise it on situations from their own work.

A full room of participants at round tables during a Principles of Persuasion workshop
A Principles of Persuasion workshop, 2019
Two participants discussing a case at a POP workshop table
Participants working a case together
Dr. Robert Cialdini with a full workshop cohort holding signs about the principles
A POP cohort with Dr. Cialdini
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Rehearse the hard call, measure where your influence is strongest, then earn the credential that proves it.

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Real-time, AI-powered coaching on your toughest sales scenarios. Simulate Dr. Cialdini’s expertise to prepare for calls, refine your pitch, and handle objections.

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Certification

Certified Practitioner Program

Earn the official Cialdini Certified Practitioner (CCP) credential: 21 self-paced hours, and the only certification Dr. Cialdini signs.

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“The best sales tip I ever got was encouragement to read INFLUENCE by Dr. Robert Cialdini. It was so profound and insightful, I read it three times in a row.”
Greg Renker

Greg Renker

President, Guthy-Renker

Your Next Step

Find out why the deal is stalling.

Sixteen questions, about 12 minutes, and you will know which principle your stalled deals are missing. Then decide about certification.