Terms of Use

Welcome to the Cialdini Institute website. These Terms of Use ("Terms") govern your access to and use of our website, products, and services. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Acceptance of Terms

By accessing this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. We reserve the right to modify these Terms at any time. Continued use of the site after changes constitutes your acceptance of the revised Terms.

2. Use of the Site

You may use our website for lawful purposes only. You agree not to:

• Use the site in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the site or its systems
• Use automated tools, bots, or scrapers to access or collect data from the site
• Interfere with or disrupt the site's infrastructure or security features
• Impersonate any person or entity or misrepresent your affiliation
• Upload or transmit viruses, malware, or other harmful code

3. Intellectual Property

All content on this website — including text, graphics, logos, images, audio, video, course materials, assessments, and software — is the property of the Cialdini Institute (formerly Influence at Work, LLC) or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from this site without our prior written consent. The names "Cialdini Institute," "Influence at Work," "POP," "CMCT," and related marks are trademarks of the Cialdini Institute.

4. User Accounts and Purchases

Certain features of our site may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. All purchases are subject to our refund and cancellation policies as described at the time of purchase.

5. User Conduct

When participating in our programs, forums, or other interactive features, you agree to:

• Treat other participants with respect and professionalism
• Not share or redistribute proprietary course materials
• Not misrepresent your certification status or credentials
• Use the principles taught in our programs ethically and responsibly

6. Disclaimers

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not guarantee that the site will be uninterrupted, error-free, or free of viruses or other harmful components.

The educational content and training materials provided through our programs are for informational and professional development purposes only. Results may vary based on individual effort, application, and circumstances. We do not guarantee specific business outcomes or results from applying the principles taught.

7. Limitation of Liability

To the fullest extent permitted by law, the Cialdini Institute, its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the site or services, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from or related to these Terms or our services shall not exceed the amount you paid to us in the twelve (12) months preceding the event giving rise to the claim.

8. Indemnification

You agree to indemnify and hold harmless the Cialdini Institute and its affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the site, violation of these Terms, or infringement of any third-party rights.

9. Third-Party Links

Our site may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or availability of those sites. Accessing third-party links is at your own risk.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Maricopa County, Arizona.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12. Contact Us

If you have any questions about these Terms of Use, please contact us:

• Email: team@cialdini.com
• Organization: Cialdini Institute (formerly Influence at Work, LLC)
• Location: Tempe, Arizona, USA