Privacy Policy

The Cialdini Institute (formerly Influence at Work, LLC), located in Tempe, Arizona ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Register for an account or enroll in a program
• Complete a contact form or request information
• Subscribe to our newsletter or marketing communications
• Purchase a product, course, or certification
• Participate in surveys, webinars, or events
• Communicate with us via email or other channels

This information may include your name, email address, phone number, mailing address, company name, job title, and payment information.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services
• Process enrollments, transactions, and payments
• Send administrative information, confirmations, and updates
• Deliver training materials, certificates, and program content
• Respond to your inquiries and provide customer support
• Send marketing and promotional communications (with your consent)
• Improve our website, products, and user experience
• Comply with legal obligations and protect our rights

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity. Cookies are small data files stored on your device that help us improve your experience, analyze site traffic, and understand usage patterns.

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features of our website.

We may use third-party analytics services such as Google Analytics to help us understand website usage. These services may collect information about your online activities over time and across different websites.

4. Third-Party Sharing

We do not sell your personal information. We may share your information with third parties in the following circumstances:

• Service Providers: We share information with vendors who assist us with payment processing, email delivery, hosting, analytics, and other operational services.
• Business Partners: With your consent, we may share information with certified trainers (CMCTs) or partner organizations relevant to your enrollment.
• Legal Requirements: We may disclose information when required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access, correct, or delete your personal information
• Withdraw consent for marketing communications at any time
• Request a copy of your data in a portable format
• Object to or restrict certain processing of your data
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at team@cialdini.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Certification records and program completion data may be retained indefinitely to verify credentials.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: team@cialdini.com
• Organization: Cialdini Institute (formerly Influence at Work, LLC)
• Location: Tempe, Arizona, USA