Eily-Jane (EJ) Cartwright
Has worked with Dr. Cialdini for more than 20 years, and leads customer relations at the Cialdini Institute.
Eily Cartwright splits her time between INFLUENCE AT WORK and the Cialdini Institute, two organizations dedicated to advancing the work of Dr. Robert Cialdini, the global leader in the science and practice of ethical influence. Having worked with Dr. Cialdini for more than 20 years, Eily brings deep experience in ethical influence, operations, customer relations, social psychology, and marketing.
As Chief Operating Officer at INFLUENCE AT WORK, Eily oversees operations and strategy, including Dr. Cialdini’s social media, branding, public relations, event logistics, and coordination with trainers around the world. At the Cialdini Institute, she serves as Head of Customer Relations, developing strategies that maximize customer satisfaction, foster brand loyalty, and support long-term growth. She also works closely with customer-facing teams and helps bridge the connection between clients and the organization’s products and services.
Outside of work, Eily enjoys cooking, exploring flea markets, and spending time by the pool with friends and family. She lives happily in Mesa, Arizona, with her partner, Andrew, and their three senior rescue Chihuahuas, Bella, Chico, and Percy. Eily also volunteers part time at the Arizona Museum of Natural History, where she draws on her background in archaeology as a stone-tool exhibit guide.
Also at the Institute.
Put the research to work for you
Start where every client starts: find out which principles you already use well, so your next step builds on real strengths.